5 steps to build the case for a more service-oriented org and how to communicate it so that leaders want to take action
(even if they have other priorities)

A free 5-day email course

"Kate has been incredibly generous in sharing her knowledge—something others might charge a premium for." - Arun Joseph, Service Designer

(By submitting your email address, you agree to also receive occasional emails from The Service Org Group. You can unsubscribe at any time.)

Are you ready to orient your organisation around better services from start to end?

My name is Kate Tarling, and I have worked with global companies, governments in the USA, Canada and the UK, non profits and consultancies, and across hundreds of services. I am also the author of the best-selling book The Service Organization.

  • Understand the meaning and value of being service-oriented and how it can transform your organization.

  • Uncover the hidden costs and risks of ineffective and inefficient services.

  • A step-by-step guide to build a compelling business case and present it confidently so change can happen.

This free email course gives you everything you need to build your case, present it confidently and start the conversations that will effect change.

Want to make sure this free email course is “worth it” before you sign-up?

Here's everything that's inside:

Day 1: Why the 'service-led' label doesn't help and how to make a more compelling case that people actually understand.Day 2: How to ensure a service achieves its intended purpose - and doesn't mean you miss out on valuable outcomes.Day 3: Discover the financial and time costs of having silos instead of services - and what you can do about it.Day 4: What the hidden costs are of doing nothing - and why that's really not an option.Day 5: How to present your case and handle objections so you can start confident discussions with colleagues.

(By submitting your email address, you agree to also receive occasional emails from The Service Org Group. You can unsubscribe at any time.)

The first email of From Silos To Services is on its way to your inbox.

Within the next minute or two, you're going to get an email from me (Kate Tarling).This email contains instructions to get started with the From Silos To Services Email Course, so be sure to check it out.But if you have any questions, don't hesitate to hit reply and let me know—I'll be happy to help.Please check your inbox now.

P.S. If you don't find the email in your inbox in the next couple of minutes, please check your spam folder